Question 1

What is the Sealvero Bag Sealer?

Accepted Answer

It is a compact, rechargeable heat sealer for closing compatible plastic food bags at home. It has a magnetic back so it can be stored on a suitable metal surface such as a fridge door.

Question 2

How does it work?

Accepted Answer

Power the unit on, allow it to reach the selected heat setting shown on the display, then glide it across the opening of a compatible bag to seal it.

Question 3

Is it rechargeable?

Accepted Answer

Yes. The sealer is rechargeable and charges through its USB-C port. [Add battery capacity and expected runtime once confirmed from the product documentation.]

Question 4

How long does delivery take?

Accepted Answer

Orders are delivered anywhere in South Africa with express Aramex delivery, with an estimated delivery time of 3–8 business days after dispatch. This is an estimate, not a guaranteed date.

Question 5

Who delivers my order?

Accepted Answer

Aramex handles express delivery across South Africa.

Question 6

How do I track my order?

Accepted Answer

You will receive an order confirmation, and a tracking reference once your parcel is collected by the courier. You can enter that waybill number on our Track Order page.

Question 7

What types of bags can it seal?

Accepted Answer

It is intended for compatible heat-sealable plastic bags such as standard snack, cereal-liner and freezer-style bags. [Add the exact bag types and maximum thickness listed in the manufacturer instructions.]

Question 8

How do I charge it?

Accepted Answer

Connect a USB-C cable to the charging port on the side of the unit. [Add charging time and charging indicator behaviour once confirmed.]

Question 9

Where can I store it?

Accepted Answer

The magnetic back lets you store it on a fridge door or another suitable metal surface. It is also small enough for a kitchen drawer.

Question 10

What if there is a problem with my order?

Accepted Answer

Contact us with your order number and we will help. Our returns and refunds terms are set out on the Returns & Refunds page.

Frequently asked questions