Shipping Policy
How and when your Sealvero order is delivered in South Africa.
Last updated: [Add last-updated date]
Delivered by Aramex across South Africa, estimated 3–8 business days.
Where we deliver
Orders are packed and dispatched from Somerset West, Cape Town, and we deliver anywhere in South Africa using Aramex express — including Cape Town, the Helderberg and Winelands, Johannesburg, Pretoria, Durban, Gqeberha and Bloemfontein. [State whether you deliver outside South Africa.]
Delivery time
Estimated delivery is 3–8 business days after dispatch. This is an estimate and not a guaranteed delivery date — outlying areas, public holidays and courier delays can add time.
Dispatch and cut-off
Orders are processed on business days. [State your dispatch cut-off time and how quickly orders leave your premises.]
Shipping cost
Shipping is calculated at checkout based on the rates configured in your Shopify shipping settings. [State your standard rate and any free-shipping threshold.]
Tracking
Once your parcel is collected you'll receive a waybill number by email. You can follow it on our Track Order page or directly with Aramex.
Failed deliveries and address errors
Please make sure your delivery address and phone number are correct. [State what happens if a delivery fails or an address needs to be changed after dispatch.]
This page is a starting template, not legal advice. Have your final policies reviewed so they match the Consumer Protection Act, ECTA and POPIA obligations that apply to your business.